| FAQ
1) How do I open a wholesale account?
1) Open the wholesale account application form by
clicking the "Apply for an Account" tab above. Fill the entire form and submit
the form. Once your application has been reviewed and approved, you will be
able to access the site and place your orders.
2) How do I place
a wholesale order?
2) Once you have loged in to your account, browse our
Inventory using the category links on the left side of the screen. Click the
check boxes next to the products you want to order, fill in the quantity and
click "Add to Cart" button. If you want to purchase more items, repeat the
process or follow instructions and complete the order.
3) What is the
minimum order amount?
3) The minimum order amount is $500.00 USD.
4) What are the
Payment Terms?
4) All new accounts must pay by Money Order, Bank Check
or Cashiers Check.
5) What are the
Shipping Terms?
5) All shipments are FOB NJ warehouse, FREIGHT COLLECT.
Shipping will be calculated based on total order weight and value, after the
order has been placed. You will be notified of the total cost prior to
shipment.
6) What is the
Return Policy?
6) No returns are accepted without written return
authorization number. No exchange or refund will be made if the product has
been opened and used. All return and exchange inquires must be made within two
weeks from the invoice date. If a product is damaged during shipment, please
store the product in a safe place and contact us immediately to file a claim.
We will replace a product if defected, or any errors/mistakes made by us. If a
return is requested for a correct product that is not defected, a 30%
restocking fee will apply.
Terms and Conditions:
> All shipments are FOB NJ, FREIGHT COLLECT.
> No returns are accepted without written return authorization number.
> We are not responsible for any typographical errors or inaccuracies set
forth in this website.
> The information, price, and discounts set forth herein are subject to
change without notice.
> Orders are subjects to re-confirmation.
> Price can change without notice. We reserve the right to limit quantities
and/or orders.
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